Ville Saari on fast withdrawals and their impact on player experience in online casinos

As digital payments become faster and more seamless, players now expect the same speed when withdrawing their winnings from online casinos. This expectation plays a key role in shaping the overall player experience, affecting how smoothly players feel their winnings are handled, which in turn influences their trust and loyalty.

We caught up with Ville Saari, lead content manager at Bojoko, one of the UK’s leading iGaming affiliates, widely recognised for helping players find trustworthy casinos through detailed reviews and comparisons.

With over a decade of experience, Ville leads a team of experts who review and rate online casinos. He has kept a close eye on the evolution of payment methods and withdrawal speeds. Ville explains why fast withdrawals have become an essential part of the player experience and how affiliates can effectively highlight this in their content.

Why do you think fast withdrawals have become such a big deal for players and casinos?

Players expect fast withdrawals as a standard service, not a luxury. They are used to quick payments in many areas of their lives, so when they play online, they expect casinos to keep up. Since players have plenty of options, they will not stay loyal if they think payouts are slow.

Slow withdrawals can cause frustration and raise doubts about the casino’s reliability, even if the operator is trustworthy behind the scenes. This can harm the player experience and push players toward competitors offering faster payouts.

For casinos, processing withdrawals promptly is essential to building and maintaining player trust. Fast payouts demonstrate professionalism and respect for players, creating a positive experience that players remember and value.

What kind of payout speeds do players look for from online casinos today?

Players today expect their withdrawals to be processed quickly, usually within 24 hours, and even faster when using methods like e-wallets. While some payment options might take a bit longer, quick payouts have become what players see as standard.

Players also want clear information about how long withdrawals take. Being upfront about processing times helps avoid frustration and builds trust. It is also important for affiliates like us to display this information clearly. For example, our list presents the shortest processing times for withdrawals at each casino. For players, this makes it easy to compare and choose casinos with the quickest payouts. Meeting these expectations is key to keeping players happy and coming back.

Do those expectations change depending on where the players are from?

There can be some differences depending on the region, but fast withdrawal times and the methods to enable them are becoming the norm in many key markets. Players in countries like the UK and Canada are more educated and demanding today. They expect quick payouts as instant payment options become more widely available. For example, in the UK, services like Trustly have made near-instant payouts a common expectation.

This has become such an essential part of the player experience that failing to keep up risks losing players to competitors who offer faster, smoother withdrawals.

Which payment methods are the fastest when it comes to withdrawals?

E-wallets like PayPal, Skrill, and Neteller are usually the fastest way to get your winnings. After the casino approves the withdrawal, funds can often reach your account within an hour. That quick turnaround is why many players prefer these methods.

Instant banking has also made significant improvements in speed. While withdrawal times can vary depending on the provider and country, instant banking is generally much faster than traditional bank transfers. Players in certain European markets often rely on instant banking solutions that can complete payouts in mere minutes.

Bank transfers remain a popular choice for larger amounts. While they usually take a few days to process, some players prefer them because they are familiar and trusted methods they use regularly in their everyday lives.

Casinos know this, too, and try to find the right balance between speed and giving players payment options they trust and feel comfortable using.

Do different types of players tend to prefer specific payment options?

There are definitely some patterns when it comes to player preferences. Younger players, especially those in their twenties and thirties, tend to be more tech savvy and open to trying new payment methods like e-wallets, instant banking, and virtual cards. They are comfortable experimenting with different options.

More experienced players usually stick to traditional methods like bank transfers or debit cards because those feel familiar and trustworthy, and they use them all the time in everyday life. But some are happy to try faster options too, as long as they are easy to understand and use.

Knowing how preferences vary can make it easier to explain payment options and help players choose what works best for them.

How much do regulations and security checks slow down withdrawals in reality?

Regulations are important for player safety, but can sometimes slow down withdrawals. In markets like the UK, where regulations are known to be strict, casinos need to carry out thorough identity verification and anti-money laundering checks before processing payouts.

If these checks are left until a player requests a withdrawal, it can cause frustrating delays. Operators who handle verifications early—during registration or the first deposit—can avoid bottlenecks at withdrawal time, when waiting can feel the longest for players. This approach keeps the process smooth without compromising safety.

From an affiliate’s perspective, what’s the best way to show players that a casino pays out quickly?

The best approach is to be clear and upfront about withdrawal times. Players notice speed right away, so highlighting fast payouts early helps catch their attention. Simple badges or labels, such as withdrawals under 24 hours, work really well.

Including average withdrawal times for different payment methods also adds credibility. Players appreciate knowing what to expect instead of just marketing claims.

Payment logos and icons can also help, as they quickly show players what options are available. Overall, the key is to be honest and helpful, giving players the information they need to make confident choices.

Looking ahead, what improvements do you see coming to withdrawal processes?

Withdrawal speeds have greatly improved, but there is still room for improvement. Many casinos are now automating smaller withdrawals and completing verification checks earlier, which helps speed things up.

In the future, instant payment options will become even more common, and casinos will find better ways to balance regulatory requirements with fast payouts. Players want smooth and convenient experiences, so the focus will be on making withdrawals as fast and effortless as possible.