Jackpot.com Review

Summary

Pros

• A pretty decent website
• Variety of subscriptions
• VIP program based on subscriptions
• Fully functional Android and iOS apps
• Self-exclusion program

Cons

• No welcome bonus
• No US players are accepted
• No refer a friend program

History

Jackpot.com’s website is relatively new and young, having been founded in 2016. It was launched by a Lottomatrix Operations Limited, a company that is based in Malta. It offers a variety of languages, from different, international players.

Lotteries

The list of lotteries is a big one, especially when the fact that they are internationally based is taken into consideration. However, it should be mentioned that apart from these lotteries, Jackpot.com has to offer a big variety of games, and scratchcards. The list of the lotteries is given below:

• Austrian Lotto
• EuroMillions
• US PowerBall
• Mega Millions
• EuroJackpot
• Jackpot Lotto
• SuperEnalotto
• German Lotto
• Lotto America
• Polish Lotto
• Irish Lotto
• Oz PowerBall
• Oz Lotto
• French Lotto
• UK Lotto
• Thunderball
• Saturday, Monday and Wednesday Lotto
• Mega Sena
• Canada 649

Welcome Bonus for new players

Unfortunately, Jackpot.com does not offer any kind of a welcome bonus for new players, at least not those that are permanent.

Customer Service

When it comes to customer service, they are excelling. Whether you wish to make communication with them through email, a phone call, or via live chat - all of these options are available. Needless to say, there is an FAQ section, which the player should always check first, to see if their question has already been resolved. The FAQ section is pretty decent, and provides players with just enough information. They are also very active on social media, so that can be another way of contacting them, even though the methods mentioned above are more practical. Customer support is good, in overall.

Where to play

The website itself is optimized and responsive, meaning that the players can access it from any device they find convenient: mobile phone, tablet, PC, and on different platforms. Apart from the website, Jackpot.com is offering its players a fully optimized apps for both Android and iOS. The apps are easy to use, user friendly, and are a good replacement for when the player is unable to use more convenient devices, such as PC. Everything on the website, and in the apps, is user friendly, with a nice layout, and with easily seen and informative links, to the other sections.

Licensing

Lottomatrix Operations is Licensed and Regulated By the Malta Gaming Authority; License Reference MGA/B2C/362/2016 issued on 13/02/2017.

Ownership

Lottomatrix Operations Limited, a company registered with the registrar of companies in Malta (with registered office at: Vincenti Buildings, 28/19, (Suite no. 1969), Strait Street, Valletta VLT 1432, Malta), is Operating Jackpot.com.

Frequently Asked Questions

Question: Does Jackpot.com take US players?

Jackpot.com does not accept US players.

Question: Is there a VIP & loyalty rewards program for frequent players?

Jackpot.com offers a Jackpot club, where players can easily earn VIP, by subscribing to one of the different subscriptions, which are monthly, and vary from lottery to lottery. They can bring some valuable discounts to the players being subscribed to, and the player can, apart from that, enjoy additional VIP benefits, which include, but are not limited to, birthday gifts, dedicated customer service email, giveaways that are exclusive, etc.

Question: What are the wagering requirements of the signup bonus?

The signup bonus is non existent.

Question: What resources does Jackpot.com offer to help problem gamblers and for self-exclusion?

Jackpot.com offers help to players who have a problem with gambling addiction. This program is called ‘player protection’. There are several ways that they offer to help those with an addiction. The players can limit their deposits and wagers, which can last a day, a week, or for a whole month. Should he decide to increase the limit, he is required to wait for 7 days. Apart from the limiting option, they offer a self-exclusion program. Players can easily disable their accounts through the account menu, or they can contact the customer support. The player can choose either to close his account to a certain amount of time, during which he will not have any access to it, or to close it permanently, after which it will not be able to be reopened.

Question: Does Jackpot.com have a refer a friend program?

No. Jackpot.com does not offer any kind of referrals. They do offer affiliate programs, though.

Question: What forms of payment methods are available?

The payment methods on Jackpot.com are numerous. The players can pick from 32 different payment methods, which include credit cards, e-wallets, etc. Some of the payment methods are as follows: Visa, MasterCard, Skrill, NETeller, Abaqoos, Astro DineroMail EPS, Epay.bg, Giropay, Halcash, Lobanet, Sofort, Sporopay, WebMoney.

Question: How long does it take to receive a withdrawal from Jackpot.com?

Jackpot.com has a limit of 72 hours, during which the money will be paid out. Should it not be the case, the player should contact the customer support. What needs to be noted is that, the 72 hours is only valid for credit card and e-wallet payments, other type of payments might require more time.