We are now expanding into B2C, publishing player-facing casino reviews and category pages for players across international markets.
The two sides feed each other. We know exactly how these bonus terms are drafted before they are published on the bonus page. We know why a withdrawal request which should take ‘1–3 days’ to process can remain in the ‘manual review’ stage for a whole week. We are aware of what goes on behind the scenes when you receive a KYC alert.
That is why, when we review a casino, we don’t just look at its homepage. We also scrutinise the small print. We read through the entire terms and conditions and the cashier section, as we know the summary rarely tells the whole story.
On every page, you will notice we hold ourselves to the same standard. We answer your questions directly. We state findings, not opinions. And we don’t sugarcoat anything just to make a casino look good. We call out limitations that could catch you off guard.
Whichever side of the industry you are on, we hold every page to the same standard and we don't sugarcoat anything to make a casino or a programme look better than it is.
Gambling Compliance tracker GamblingIndustryFines.com has tracked over £44m in gaming operator fines in 2020 - representing a 175% increase compared to 2019 where just over £16m in fines were issued to online casino and sports-betting companies.
Anti Money-Laundering failures, social responsibility failures, shortcomings in responsible gambling policies (including source-of wealth checks), and offering customers unauthorized financial incentives were among the issues identified with regulators with gambling companies punished with fines.
Many of the fined companies were based in Malta, the United Kingdom, Sweden and Australia, operating under a license from four established regulatory like the Malta Gaming Authority, Sweden's Spelinspektionen, the UK Gambling Commission, and in Australia via the NSW Liquor & Gaming Agency.
The first fine of the year was issued in January by the Malta Gaming Authority - a £2M fine levied on Blackrock Media for "servicing unauthorized transactions".
The largest fine of the first quarter went to Kindred Group - when Spooniker Ltd, a wholly owned subsidiary of Kindred Group received a warning and a sanction fee in the sum of SEK 100 million (USD 9,5m/£8.5m) by the Swedish Gambling Authority (SGA) for offering customers financial incentives which are in breach of the new gambling Legislation.
Major fines towards the end of the Year included Caeser’s Entertainment UK which received sanctions totaling £13,000,000, BGO Entertainment which was levied with £2,000,000 fine due to social responsibility and anti-money-laundering control failures, NetBet - which was fined £748,000 after regulator finds inadequate AML controls and significant shortcomings for its responsible gambling policies and procedures, and Betway - incurred a severe disciplinary sanction of its own, with £11.6 million in fines, for what the UK regulator has described as "historic" failings in terms of social responsibility and anti-money laundering procedures.
It is clear to see from the increase in fines & regulations that governments and regulators continue to show that they are serious about protecting at-risk players, and stamping out fraud and money laundering in the gambling industry.