We are now expanding into B2C, publishing player-facing casino reviews and category pages for players across international markets.
The two sides feed each other. We know exactly how these bonus terms are drafted before they are published on the bonus page. We know why a withdrawal request which should take ‘1–3 days’ to process can remain in the ‘manual review’ stage for a whole week. We are aware of what goes on behind the scenes when you receive a KYC alert.
That is why, when we review a casino, we don’t just look at its homepage. We also scrutinise the small print. We read through the entire terms and conditions and the cashier section, as we know the summary rarely tells the whole story.
On every page, you will notice we hold ourselves to the same standard. We answer your questions directly. We state findings, not opinions. And we don’t sugarcoat anything just to make a casino look good. We call out limitations that could catch you off guard.
Whichever side of the industry you are on, we hold every page to the same standard and we don't sugarcoat anything to make a casino or a programme look better than it is.
Sports Gamblers took advantage of a wrong odd of a 9-leg Australian Football League, the multi-bet was offer with error odds, many gamblers saw that mistake and took advantage, some of them won $720 just by putting down $5 and others won $20,000 and even more than $40,000!. The amount of money won by all players stacks up to almost $9 million! So Sportsbet decided to cancel the bet and told the players that this was a mistake and they have the right to cancel the bet.
But after a lot of customer complaints The Northern Territory Racing Commission started an investigation concluding that even that odds were an obvious mistake it might not be recognized to the customers and ordered Sportsbet to pay all the customers.
Sportsbet.com.au is going to have to pay all the customers or face to lose their license or worse, face massive lawsuits. A spokesman of the company told that they will respect the Northern Territory Racing Commission decision and they will pay all the money to the customers as soon as possible. The company is going to lose millions for a simple mistake but it seems that the website is working perfectly and the bets are still on until this moment.