ThePOGG becomes approved ADR by Gambling Commission
ThePOGG.com becomes an official listed Alternative Dispute Resolution (ADR) service by the United Kingdom Gambling Commission. ThePOGG joins a very short list of listed ADR services and for the moment appears to be the only affiliate portal offering the service and free for operators. The official press release by ThePOGG can be downloaded here. ThePOGG has been online for a few years and is one of a few casino portals that handles casino complaints and disputes between players and operators. There are a few more outside of CasinoMeister and AskGamblers but these 2 plus ThePOGG are the top 3 and consistently handle hundreds of complaints every year. “We have been successfully managing player and casino disputes for over three years and our tally of complaints managed is now nearing 500. We are extremely proud of the fact that the UKGC has recognised the value of the service we provide and the integrity of our team. We look forward to working closely with the UKGC to continue mediating and acting as a conduit between players and operators.”
About the UKGC Alternative Dispute Resolution (ADR) Service
As of October 1st, 2015, the UKGC introduced it's Alternative Dispute Resolution policy that all gambling operators holding a UKGC license to offer and provide players with an ADR service from their list of accredited service providers. Most or all of the previous service providers charge a fee for operators to manage their disputes while ThePOGG currently doesn't charge for this service.
About ThePOGG's Casino Complaints Service
ThePOGG handles numerous casino complaints in the hundreds per year and lifetime has handled nearly 500. ThePOGG is also nominated for best casino website for the iGB Awards 2016.
The importance of the Alternative Dispute Resolution (ADR) Service
An ADR is more than relevant on the gambling industry that is developing nowadays. Such service allows all the parties involved to interact with each other and help one another improve in all aspects.
This type of service has allowed many gambling operators to get better and increase their importance on the market that they belong to. ThePOGG, CasinoMeister and AskGamblers.com are platforms that have definitely made the iGaming industry more reliable across the whole world.
For instance, these ADRs have given the players a voice, a real space where their opinions and complaints are heard and taken into account. Thanks to this, many players and inexperienced users have been warned about fake gambling platforms as well.
Ultimately, ADRs have let the criminals and swindlers who are part of the iGaming industry know that they are working nonstop every day to identify them and eventually, they will be detected and erased from the industry once and for all.
ThePOGG providing its high-quality platform for free
Considering the high level of relevance and popularity that ThePOGG has had on the iGaming industry since its launch, it is more than just intriguing to know that the reputable platform is free for the players as well as the operators.
Usually, ADRs charge the operators a decent fee so that they can use the platform to read the complaints and opinions made about them. Shockingly, this is not the case when it comes to ThePOGG.
Because of this, ThePOGG has been able to amass a huge number of active players on a regular basis, as well as operators. For the gambling operators, ThePOGG is not only useful and reliable, but it also represents a powerful tool that does not require any type of investment.
Thanks to the fact that ThePOGG counts with the biggest number of users when compared to the other top-notch ADRs, plenty of operators, especially the new ones, have not had to be part of other platforms to improve their services and offers.
ThePOGG has not stated the possibility of charging the operators a fee for the use of the platform which most likely means that the platform is set to remain free for a longer period of time.
Gambling commissions notices the work done by ADRs
It is a great and worth-praising initiative, the one that the United Kingdom Gambling Commission has taken in regard to the use of ADRs.
Thanks to it, the players have a clearer idea as to what gambling platforms are worth their time and investments. Additionally, the operators are also granted the chance to improve their services following the many opinions left by the British players.
The initiative has been positive for the iGaming industry in the United Kingdom. However, no other regulated jurisdiction has made the decision to take this policy into consideration yet.
Many players and operators are waiting for other countries to make use of this policy since it has delivered great results.